Shipping policy
Shipping Policy for https://shoppingcrazy.store/
Overview
This shipping policy explains how orders placed on shoppingcrazy.store are processed, fulfilled, and delivered to customers. As a dropshipping retailer using the Syncee platform, we rely on our suppliers to ship products directly to you. The policy covers processing times, shipping methods, costs, delivery estimates, tracking, and what to do if there is an issue with your shipment��.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
During high‑volume periods (e.g., holidays, sales events), processing may take up to 3 business days.
You will receive an order confirmation email once your order is received and a shipping confirmation email when the supplier has dispatched the item.
Shipping Methods & Carriers
We offer a range of shipping options depending on the supplier’s location and the destination country:
Standard Shipping (usually via postal services or economy couriers)
Expedited Shipping (express courier services such as DHL, UPS, or FedEx where available)
Next‑Day Delivery (available for select UK addresses when the supplier offers it)
The specific carrier and service level are displayed at checkout before you finalize your purchase.
Delivery Estimates
United Kingdom: 3–7 business days for standard shipping; 1–3 business days for expedited options.
European Union: 5–10 business days for standard shipping; 2–5 business days for expedited.
United States, Canada, Australia, and other international destinations: 7–15 business days for standard shipping; 4–10 business days for expedited.
These estimates begin when the supplier ships the item, not when the order is placed. Actual delivery times may vary due to customs clearance, local carrier performance, or unforeseen delays.
Shipping Costs
Shipping fees are calculated based on the item’s weight, dimensions, destination, and the shipping method selected.
The exact cost is shown in the checkout cart before you complete payment.
Occasionally, free‑shipping promotions may be offered; any such offers will be clearly stated on the product page or at checkout.
International Shipping
We ship to most countries worldwide.
Customers are responsible for any import duties, taxes, or customs fees imposed by the destination country.
We do not control or predict these charges; they are collected by the local customs authority upon arrival.
Tracking Information
Once the supplier dispatches your order, you will receive a shipping confirmation email containing a tracking number and a link to the carrier’s tracking portal.
Tracking updates may not be available immediately; it can take up to 24 hours for the carrier to scan the package into their system.
Missing or Damaged Packages
If your order does not arrive within the estimated delivery window, please contact us at sales@shoppingcrazy.store with your order number. We will open an investigation with the supplier and carrier.
If you receive a damaged or defective item, notify us within 7 days of delivery, providing photos of the damage and the packaging. We will arrange a replacement or refund at our discretion, in accordance with our Returns & Refunds Policy.
Restrictions & Exclusions
Certain items (e.g., large furniture, oversized electronics, or hazardous materials) may have special shipping restrictions or additional fees. These are noted on the product page.
We do not ship to PO Box addresses in some regions due to carrier limitations; a physical street address is required for delivery.
Items that are prohibited by law in the destination country will not be shipped.
Changes to This Policy
We may update this shipping policy from time to time to reflect changes in our suppliers, carriers, or logistical arrangements.
The version posted on the website at the time of your order governs that purchase. Continued use of the site after any amendment signifies acceptance of the revised policy.
Effective Date
This shipping policy is effective as of 23 April 2026